At Alban Shipping, we pride ourselves on delivering the highest standard of service to our customers. Below is a selection of feedback we have received from our customers over the years highlighting our dedication to excellence in all that we do.


Customer Testimonials

"The print arrived safely. I must add the packing was superb - the best and most secure I've ever encountered. Congratulations Albans!"

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David Thomas

"Forget other shipping companies. I used Alban Shipping for the first time and it was by far the best experience I have had so far. They respond to emails within minutes, are polite, will pack your item like no one else, and they are more affordable than other shipping companies."

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Zbigniew Janowski

"My item arrived via DHL yesterday.

I could not have been be more pleased with your service: the communication, packing, shipping, and delivery were all absolutely first rate.

I had received several quotes to ship my item to the US; yours was the highest but was worth every penny of it.

I had received several quotes to ship my My only regret is that I understand you do not service auctioneers outside of the UK.

Looking forward to engaging your firm again."

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Howie Gelbtuch

"Just a short note to say how brilliant Alban Shipping were in all their help, patience, and great care on delivering a recent item I acquired at your auction.

I wish all shipping agents were as professional as Alban Shipping."

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Michael Whelan
"I just wanted to let you all know that the large Chinese theatermodel arrived in Groningen, the Netherlands on Tuesday and was unpacked yesterday. Everything was in perfect order, they were delighted with the item.

Thank you very much for your service and patience in arranging the pick-up, transport, the high-quality packing and delivery!"

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Hester Valckenier Kips
"I wanted to let you know that I received my shipment in good order. I am absolutely thrilled with the effort your company put into the packing of my books. Please extend my gratitude to everyone involved, especially the individuals who so carefully wrapped my books in the tissue paper. I’m sure that was a tedious job but from my point of view it was well worth the effort. All my items arrived safe and sound.
Thank you again for your service."
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P Shamel
"A quick note, just to let you know the jewels, more than perfectly packed, have arrived this morning.
I'll certainly entrust you with other shipments."
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L Breyton
"My painting was packaged brilliantly and therefore arrived undamaged so thank you to those involved with my delivery. I would definitely use Alban Shipping again."
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R Harrill
"Thank you for professional packing and delivery on time. Excellent service. Artwork is in perfect condition and I am satisfied and happy."
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Wolfgang Gucher
"Everything arrived safe and sound today—a few days before the deadline. Great work!!! And as usual they were extremely well packed!"
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Wes Walraven
"The team at Alban Shipping worked with great dedication and professionalism. John, the Team Supervisor, is a credit to the company as he was full of helpful suggestions and definitely had a grip on the particulars of the task at hand. The team reconfirmed details on a regular basis, which contributed to a thorough approach. It was a mammoth move and they were patient and polite over two very intensive weeks. We appreciated their effort and the good-humour they retained throughout. In conclusion, we feel they worked carefully, systematically and sensibly."
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Harry Grafton
"Many thanks to you and everyone at Alban Shipping for making my auction purchase a VERY easy and pleasant transaction. The items arrived in California in pristine condition and much quicker than originally expected. I am most grateful to everyone for the patience and courtesy extended. I shall recommend Alban to anyone I know shipping from the UK."
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Bill Wilson
"Wow I am very impressed by your canteen arrived yesterday in less than 24 hrs! The packaging was amazing and not a scratch on the canteen, thank you for all your prompt follow up of my concerns before during and after the process. As you know it was not the dollar value of my canteen but the sentimental value."
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Ruth Magee
"I wanted you to know that we received our FEDEX shipment on Tuesday of this week of the two pieces of antique majolica pottery. Yesterday, Linda was able to see the items and the crate they arrived in. She wanted you to know that she was very pleased to see what a good job was done on the packing of these fragile items. Of course it was professional...what we expected...but she felt you should know that the packing was impressive. We have been importing for over 35 years and can always tell when care is taken with our antiques. Thanks to you and your team for a job well done."
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Mary Donahue
"I would like to thank you for shipping the other things which arrived perfectly on Tuesday. I'm very grateful indeed."
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Francesca Stanfill
"The clocks arrived at my father’s house in perfect and complete condition, and he was so impressed with the the packing job that he called me to enthuse about it and followed up with photos of the unwrapping process. Please pass on our compliments to your shipping department."
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D Wagner
"The package arrived yesterday in good order. Your communication system is very timely and effective."
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D Kabakoff
"This is just to report successful delivery of the lead cistern. I thought that side access to the garden would solved all problems, but had underestimated things. Your guys were heroes. Resourceful, determined and humorous (plus very nice people to have on the job, which always helps). Much appreciated. It may sound corny to say I'll recommend Alban Shipping as and when appropriate, but it's true."
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Jeremy Wood
"I have received the parcel safe and sound beginning this week. Your Packing departmendt has done a great job and I was astonished how fast the whole procedure was. many thanks for this excellent service."
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Raimund Kastler
"Thanks so much for your excellent service. Carton arrived beautifully packed and couldn’t be happier that my item safely arrived."
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Zentner Collection
"Just a quick note of thanks for the great service and performance with our items. The advice, support and of course execution were tremendous. The items arrived truly expertly and efficiently packed and could not have been better cared for. This was my first experience with Bonham's, London and hence with you and I could not be more appreciative. Looking forward to many more!"
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Antatol Feygin
"Yesterday the package arrived to us. It worked very well. We would like to give you a big praise for the packaging and the problem-free implementation. We will continue to work with you in the future."
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Jana Lazic
"Many thanks for organising the collection and delivery of my items. It's nice these days to have items arrive when promised by a very courteous driver. Everyone I have been in contact with has been extremely helpful."
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Julia Corby
"You were all so helpful at Alban I can not thank you enough for your support. The packages arrived safely. The packaging was professional and my beautiful new bullseye lamp is in perfect condition."
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Ann de Alavarez Comners
"Our painting arrived safely today - thank you for your prompt 1st class service once again."
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Shirly Maxworthy
"The packing for my antique signed and framed photograph was superior quality and unlike any service I have received from shipping services in US. I appreciated all aspects of your customer service, from the execution of the pickup in Cheshire at Bonhams, to the communication of when it would be sent out to Fedex and especially the Fortress like packing materials and boxing for my Old Tom Morris item. I wouldn't think of discarding this box given its quality of construction and materials inside to protect my item."
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Laurence D'Alpert
"Just a note to thank you and your packer for the excellent job in shipping the large Pillischer microscope and its glass case and slide case to me in America. Everything was done perfectly and all arrived without any new problems. It appeared that your packer used the suggestions I'd emailed you and I was most impressed with the care and expertise in packing of these difficult items. I'd certainly seen your advertisements in antique periodicals many times, and I do import regularly from UK, but I think this was the first occasion that I've dealt with you. I also felt your price was quite reasonable and look forward to using your services again in the future."
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Joe Zeligs

Get in Touch

For more information about any of our services, or to arrange for a free quotation, please fill in the form below and a member of our team will get back to you in 24 hours.

Alban Shipping
Unit 4, Premier Business Park,
Dencora Way,
Luton LU3 3HP
Tel: 01582 493099 / 0800 612 5060

All Business is undertaken in accordance with our Terms and Conditions, a copy is available upon request.