Reviews

At Alban Shipping, we pride ourselves on delivering the highest standard of service to our customers. Below is a selection of feedback we have received from our customers over the years highlighting our dedication to excellence in all that we do.

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Customer Testimonials

"This is just to report successful delivery of the lead cistern. I thought that side access to the garden would solved all problems, but had underestimated things. Your guys were heroes. Resourceful, determined and humorous (plus very nice people to have on the job, which always helps). Much appreciated. It may sound corny to say I'll recommend Alban Shipping as and when appropriate, but it's true."
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Jeremy Wood
"Everything arrived safe and sound today—a few days before the deadline. Great work!!! And as usual they were extremely well packed!"
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Wes Walraven
"I have received the parcel safe and sound beginning this week. Your Packing departmendt has done a great job and I was astonished how fast the whole procedure was. many thanks for this excellent service."
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Raimund Kastler
"The team at Alban Shipping worked with great dedication and professionalism. John, the Team Supervisor, is a credit to the company as he was full of helpful suggestions and definitely had a grip on the particulars of the task at hand. The team reconfirmed details on a regular basis, which contributed to a thorough approach. It was a mammoth move and they were patient and polite over two very intensive weeks. We appreciated their effort and the good-humour they retained throughout. In conclusion, we feel they worked carefully, systematically and sensibly."
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Harry Grafton
"Thanks so much for your excellent service. Carton arrived beautifully packed and couldn’t be happier that my item safely arrived."
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Zentner Collection
"Many thanks to you and everyone at Alban Shipping for making my auction purchase a VERY easy and pleasant transaction. The items arrived in California in pristine condition and much quicker than originally expected. I am most grateful to everyone for the patience and courtesy extended. I shall recommend Alban to anyone I know shipping from the UK."
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Bill Wilson
"Just a quick note of thanks for the great service and performance with our items. The advice, support and of course execution were tremendous. The items arrived truly expertly and efficiently packed and could not have been better cared for. This was my first experience with Bonham's, London and hence with you and I could not be more appreciative. Looking forward to many more!"
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Antatol Feygin
"Wow I am very impressed by your service...my canteen arrived yesterday in less than 24 hrs! The packaging was amazing and not a scratch on the canteen, thank you for all your prompt follow up of my concerns before during and after the process. As you know it was not the dollar value of my canteen but the sentimental value."
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Ruth Magee
"Yesterday the package arrived to us. It worked very well. We would like to give you a big praise for the packaging and the problem-free implementation. We will continue to work with you in the future."
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Jana Lazic
"I wanted you to know that we received our FEDEX shipment on Tuesday of this week of the two pieces of antique majolica pottery. Yesterday, Linda was able to see the items and the crate they arrived in. She wanted you to know that she was very pleased to see what a good job was done on the packing of these fragile items. Of course it was professional...what we expected...but she felt you should know that the packing was impressive. We have been importing for over 35 years and can always tell when care is taken with our antiques. Thanks to you and your team for a job well done."
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Mary Donahue
"Many thanks for organising the collection and delivery of my items. It's nice these days to have items arrive when promised by a very courteous driver. Everyone I have been in contact with has been extremely helpful."
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Julia Corby
"You were all so helpful at Alban I can not thank you enough for your support. The packages arrived safely. The packaging was professional and my beautiful new bullseye lamp is in perfect condition."
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Ann de Alavarez Comners
"Our painting arrived safely today - thank you for your prompt 1st class service once again."
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Shirly Maxworthy
"I would like to thank you for shipping the other things which arrived perfectly on Tuesday. I'm very grateful indeed."
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Francesca Stanfill
"Just a note to thank you and your packer for the excellent job in shipping the large Pillischer microscope and its glass case and slide case to me in America. Everything was done perfectly and all arrived without any new problems. It appeared that your packer used the suggestions I'd emailed you and I was most impressed with the care and expertise in packing of these difficult items. I'd certainly seen your advertisements in antique periodicals many times, and I do import regularly from UK, but I think this was the first occasion that I've dealt with you. I also felt your price was quite reasonable and look forward to using your services again in the future."
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Joe Zeligs
"The packing for my antique signed and framed photograph was superior quality and unlike any service I have received from shipping services in US. I appreciated all aspects of your customer service, from the execution of the pickup in Cheshire at Bonhams, to the communication of when it would be sent out to Fedex and especially the Fortress like packing materials and boxing for my Old Tom Morris item. I wouldn't think of discarding this box given its quality of construction and materials inside to protect my item."
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Laurence D'Alpert
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Get in Touch

For more information about any of our services, or to arrange for a free quotation, please fill in the form below and a member of our team will get back to you in 24 hours.

Alban Shipping
Unit 4, Premier Business Park,
Dencora Way,
Luton LU3 3HP
Tel: 01582 493099 / 0800 612 5060
Email: info@albanshipping.co.uk

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We are a member of the British Association of Forwarders Approved by Resource, the council for Museums, Archives and Libraries